On and on a quick note - Courtney was quite down the other day, stemming from the absolute lack of interest the women in the photoshop gave her when she went to pick up her film.
Well today we went back in to pick them up and they hadn't finished them but got to it el pronto. Her camera has 4 lenses and takes these interesting panel type shots - I am sure she will upload some to the blog as they're really quite cool. Anyway they weren't sure on whether they were what we wanted or not. We confirmed that they were, the staff speaking zero english, and they quickly printed them for us. It took 10 minutes. This 10 minute job that took initially over two days to complete.
Anyhow while we were waiting, we witnessed an absolute classic in Chinese customer service. I loved this so much, having worked for 6 years in a photo lab.
A guy came in and walked to the counter. He handed the woman there his docket to pick up his photos. He didn't say a word. She took the docket, turned behind her, found his photos then dumped them on the counter. Dumped - litterally. It was a cross between a carefactor zero throw and a toss. Just plomp, right there on the counter. Then she immediately turned her back on him and started doing something else. NOT A WORD was uttered. Not a, "There you go!" or, "Thanks for that!" or anything, NADA!
So the guy has a look at his photos, slides them back into the wallet then walks out and is on his way. Not a single word uttered during the exchange. Absolute pisser.
I think Courtney witnessing that at least realizes now that it's not US, the foreign monkey's. They reserve that kind of quality service for their own kin too!
Subscribe to:
Post Comments (Atom)
1 comment:
A small amendment to Marcus' post...the photos didn't take just over 2 days..they took SEVEN days!! And then were processed on the spot when we went to collect them for the second time.
Post a Comment